2020: Prevailing Despite the Challenges

In 2020, MedHQ was able to help its healthcare customers overcome many challenges and became a trusted resource throughout COVID-19. Our team helped surgery centers across the nation address HR issues affecting their workplaces by sharing critical insights on the ongoing pandemic and deploying our accounting team to enable PPP loans and emergency tax credits. Following are a few highlights of this year.

Helping Surgery Centers Navigate Through COVID-19

During the height of the crisis, CEO Tom Jacobs and COO Rita Hernandez Figi hosted a series of webinars to answer frequently asked questions and share information to keep surgery centers up-to-date on the rapidly changing employment and payroll tax regulation changes enacted to mitigate the crisis. Dave Becker, Vice President of Accounting, also joined Tom in a discussion on PPP loan applications.

From workplace safety issues, to FFCRA employee paid leave and information on the CARES Act, our team was armed and ready to help surgery centers navigate through the pandemic.

Driving Efficiencies Through Digital Transformation

Healthcare facilities are under a tremendous amount of pressure right now, and as we work with our centers to plan for the future, it is clear that the impact of COVID-19 will be felt for many months – perhaps years – to come. HR teams will be crucial in helping their organizations prevail despite the challenges, and embracing new technology will be essential.

In recent years, MedHQ has been making significant strides toward digital transformation to drive success for healthcare clients. In a series of blog posts, we outlined some of the digital processes and systems we use to protect sensitive data and improve efficiency to benefit our clients – even through a pandemic. Check them out by visiting our News & Resources page.

Virtual Heart of the Business Conference

In September, we kicked off the second annual Heart of the Business Conference, and this year we provided a completely virtual experience. Now more than ever, companies need to focus on the employee wellbeing and the creation of healthier working environments. The conference focused on the importance of health in organizations and how to reach company-wide wellness through education and networking opportunities – such as mental health initiatives and healthcare resources for employees.

Once again, we joined together to raise funds and celebrate survivors at the Virtual Heart Walk. This year, MedHQ set a goal and matched each donation 100 percent. As a result we raised $25,402 for the American Heart Association’s 2020 Metro Chicago Heart Walk, pushing our 3-year total to more than $68,000 raised for this great organization!

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