Case Study: Revenue Cycle Transformation for Three Crosses Healthcare

Overview Serving Southern New Mexico & West Texas, Three Crosses Regional encountered significant difficulties in managing its revenue cycle across both its specialty clinics and 46-bed acute care hospital.   “By late 2023, we were facing mounting challenges with our revenue cycle management,” explained Three Crosses Regional Hospital CEO John Lanning. “Prolonged insurance days in AR and diminishing collection rates were

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Case Study: Transforming HR Operations at a Physician-Owned Hospital

Overview When physician-owned Orthopaedic Hospital of Wisconsin (OHOW) began looking for a new Human Resources (HR) partner, they wanted someone who understood the unique needs of surgical facilities and they needed a nimble, responsive, and high-quality provider network to support their HR, recruiting, and operational demands.   “Getting HR right is critical for our partners and the 325 dedicated team members

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Case Study: The Surgery Center of Lynchburg

Situation The Professional employer organization (PEO) industry has been around for about as long as the freestanding ASC industry. The Surgery Center of Lynchburg, a long-established ASC, became interested in the PEO model and recognized a strategic fit with the ASC environment. When the ASC board of managers ultimately made the decision to switch its HR & employment services from

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