How Healthcare Accounting Informs Business Performance & Strategy

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Ambulatory surgery center (ASC) leaders are focused on a wide range of management and patient care decisions every day. An ASC’s finances are complex and demanding; even a small error or oversight can result in thousands of dollars in losses. MedHQ uses expert accounting strategies to reduce risk and improve business performance for ASCs, and […]

ASC Leadership: Keep Long-Term Employees Happy

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It’s a given that when you hire excellent employees, you want them to be happy with their work and stay for the long haul. Building a team of experienced, reliable professionals benefits your ASC in many important ways over time. Satisfied long-term employees help provide outstanding patient care, create a supportive company culture, and lower […]

The Risks & Costs of Under-Performing Employees

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A patient’s experience – positive or negative – largely depends on the facility’s staff. Human capital is the largest investment that ambulatory surgery centers (ASCs) and physician practices make. When employees perform their jobs with diligence, professionalism, and integrity, an organization can deliver excellent care and build patient trust. But when negative employee issues go […]

Alleviating Hostile Work Environments & Harassment Claims

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Ambulatory surgery centers rely on a highly skilled, experienced, and engaged workforce to run efficiently in a change-driven industry. These healthcare professionals have demanding and fast-paced jobs, and they need to work in a safe and supportive environment in order to provide the best patient care. ASC leaders are responsible for creating a culture where […]

How to Mitigate FMLA/ADA Interactions

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For many busy healthcare executives, employment practices matters are often secondary to more immediate problems. But while employee/employer challenges might not seem pressing in the moment, if they aren’t addressed, they can become critical and costly in the future. Executives must anticipate and mitigate these risks before they damage an ASC’s reputation, finances, or work […]

ASCA Webinar: Tackle the Top HR Risk Events

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Last month, two members of MedHQ’s leadership team hosted a presentation as part of the ASCA’s 2018 Webinar Series. In a webinar titled, “Tackle the Top Five Human Resources Risk Events,” Tom Jacobs, CEO, and Rita Hernandez-Figi, VP, Human Resources Services highlighted strategies for handling the most difficult human resources (HR) challenges facing ASCs: 1. […]

Due Diligence Uncovers Savings

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Leaders of ASCs are responsible not only for safeguarding the health of their patients, but also for making wide-ranging management decisions that affect the facility’s risk management, efficiency, and productivity. The day-to-day duties of running an ASC are complex and time-consuming, and ASC managers and administrators need ongoing support from an accounting and financial services […]

2017 Sets Tone for Continued MedHQ Growth as Strategic Resource

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Rolling into the new year ahead energized by the successes of 2017, MedHQ Chief Executive Officer and Co-Founder Tom Jacobs shared his outlook on the challenges and opportunities for ASCs in 2018 and looked back on a few of MedHQ’s key accomplishments over the past year. “As we continue to build on our relationships with […]

3 Touch Points to Better Engage a Multi-Generational Workforce

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As average retirement age climbs with the health, vitality and economic necessity of the Baby Boomer generation today, many ASC leaders are challenged to manage a workforce that includes employees age 18 to 80. Motivating workers across a multi-generations – including Boomers, Generation X, and Millennials, each with distinct attitudes about work and career – […]

For ASC Leaders, Developing Top Talent Pays: Cost-Savings, Efficiency, and Marketing Benefits

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Identifying and providing constructive career development opportunities for your ASC’s top performing employees can be one of the most cost-efficient ways to ensure success for your organization in today’s complex healthcare environment. Cultivating the “A” players on your team is a key strategy to help meet staffing goals, improve employee communication and knowledge sharing, and […]